Best CRM Software for Windows of 2026 - Page 16

Increase your profits by implementing a customer loyalty and rewards initiative through SailPlay Loyalty. SailPlay provides a platform designed for B2C businesses to create personalized loyalty programs. Featuring an adaptable bonus points system for consumers, an integrated CRM solution, a unified loyalty program encompassing both online and offline retail, along with numerous cutting-edge functionalities, SailPlay equips companies with a distinct edge in the marketplace. This comprehensive approach to customer engagement not only fosters brand loyalty but also drives repeat business effectively.

Technosoft Automotive was established in 2012 and is rated one of the top Microsoft Dynamics Global ISV solution providers. We offer a wide range automotive solutions, including distribution, dealer management systems (DMS), and customer relationship management (CRM). Yana Automotive Solution is our flagship product. It supports approximately 1.4K dealers and 33K combined users. It also handles 205K vehicle orders and 1.1M repair orders.

To truly differentiate yourself from the competition and build lasting relationships with your customers, several key factors must come into play. The TecArt CRM Pro offers you a powerful tool that can help create a harmonious business environment. You will soon witness the positive impact of this system on both employee morale and customer satisfaction, leading to a grateful team. Experience seamless management of customer interactions and communications! All aspects of your daily operations are efficiently integrated into one platform, serving as a secure and accessible hub for your data—well-organized, interconnected, and safeguarded. This setup not only enhances job satisfaction but also fosters long-term customer loyalty. Your comprehensive solution for effective CRM and embracing digital transformation is here. Why do our B2B clients trust us with their digitization needs? There is a consensus that a single, unified database simplifies a wide array of challenges. With our system, you can consolidate your unique requirements while connecting people, information, and workflows in an innovative manner. This integration leads to improved efficiency and a more cohesive operational strategy.

Initiate and complete the necessary fields that propel business strategies forward. This approach can free up over 100 hours for each representative, enabling them to engage more in client interactions, whether through meetings, phone calls, or various activities. It is crucial for administrators and developers to concentrate on long-term solutions rather than temporary adjustments to enhance the overall experience. By providing your most effective processes to all producers, you can maximize efficiency. Customer engagement stands as one of the company's most significant assets and warrants careful attention and management. Rollio not only complies with SOC2 Type 2 standards, but it is also built on the Heroku platform, which is owned by Salesforce.com, and has successfully undergone the Salesforce Security Review to ensure reliability and security for users. Emphasizing these aspects can further strengthen the trust and confidence clients place in your business.

Boulevard has been crafted to take care of all those essential details about your customers, ensuring it retains information so you don’t have to remember everything. With time-saving functionalities integrated throughout the software, you can focus on the important task of engaging with your clients while Boulevard maintains the organization of your business. We understand that customers should not simply be viewed as transactions; they are individuals with distinct preferences and needs. Monitoring their personal information can turn them into loyal patrons for life. Boulevard assists you in overseeing every element of your interactions with customers, including their birthdays, anniversaries, purchase frequency, and even items they've sampled and saved to their wishlist. By utilizing Boulevard's capabilities, you can provide the exceptional service that makes customers return, ensuring they feel valued and appreciated in every interaction!

Salestar™ boasts extensive experience in delivering telecommunications services throughout the UK and Europe, having earned the trust of some of the world's leading and most esteemed telecom companies to oversee their operations. In partnership with major networks such as O2, EE, and Vodafone, salestar™ takes pride in its profound knowledge of the telecom sector and offers an extensive suite of solutions tailored for Telecoms Retail, B2B, Distribution & Dealer Management, as well as Refurbishment enterprises. The company ensures real-time oversight of all business operations through a centralized hub, enabling users to have a comprehensive view of their entire organization. This eliminates the need to wait for various systems to consolidate information, as key insights are readily accessible. Additionally, salestar™ enhances operational efficiency by streamlining processes across operations, warehousing, and administration through its integrated workflow management system, thus allowing businesses to focus on growth and innovation.

Sparrow ERP is a general-purpose business software. However, we designed it for anyone who has an Electronics & High Tech Manufacturing Services business and wants to transform it by using an ERP system that is easy to use and scales with rapid growth.

Intouch Insight's powerful Customer Experience Management (CEM) software allows brands to drive business improvement through better experiences. Intouch makes it easy for customers to provide feedback via any source: surveys, email, SMS, online reviews, call center, or social media. There are hundreds of integrations that seamlessly combine feedback and data from any source such as CRM, POS sensors, mystery shopping, IoT sensors, and many more to give a complete view on customer experience and business performance. The platform offers unlimited role-based dashboards as well as an AI-powered reporting engine that can provide predictive analytics and robust reporting. The platform offers automated case management tools that allow customers to respond to feedback and close the loop with them. Businesses can use the platform's patent-pending technology to create Action Campaigns™ that drive action at the frontlines, make proactive improvements in CX, measure the impact of actions on business metrics, and take advantage of the platform's patent-pending technology.

Integrating Eudonet CRM into your information system means opting for a comprehensive solution that streamlines your processes and saves valuable time! It consolidates all the vital features required for your business into one powerful platform! With tools like a responsive email editor, marketing automation, relationship management for various stakeholders (including prospects, customers, suppliers, partners, donors, and citizens), commercial and resource management, as well as the ability to create quotes and invoices, connected calendars, surveys, online forms, and an API, the list of functionalities goes on! Eudonet’s vision of CRM offers a holistic and cohesive solution that supports the growth of your organization, whether it be a business, government agency, or non-profit. Moreover, its user-friendly personalization console makes it highly ergonomic and simple to navigate. Are you ready to explore the full potential of Eudonet CRM for your teams and organization? Embrace the future of efficient management today!

Costpoint Manufacturing brings efficiency and digitalization to all aspects of the operations process, from bid to shipment. This will increase profitability and project success for government contractors. All data and financials are linked in one secure system. Paper processes can be digitalized, as data is captured, stored, and analyzed in real time, right down to the project level. Assemble and allocate costs consistently. This will make it easier to adhere to contract requirements. Modernized, flexible, and integrated automation allows for visibility into process control and changes. Automate and connect finance and production processes for better accuracy, true costs, and audit readiness. You can leverage contract flow downs as well as organizational, project, and part security. Automate traceability for every transaction

Cross CRM assists contact centers with quality management and increases productivity for each phone call, chat or digital. Cross CRM allows for significant cost reductions in quality control and reporting. CROSS-CRM allows for online training programs and AI powered speech analysis to track each agent's progress.

Experience seamless CRM, sales, and merchandising capabilities from any location with SAP Business One, which equips your sales team with up-to-date master data, pricing, and inventory levels while engaging with customers in the field. A diverse range of features is at your disposal for executing in-store tasks, such as processing sales transactions, conducting in-store surveys, tracking objectives, and accessing CRM data, including photos and notes from calls. Sales representatives using Opmetrix can significantly enhance their sales efforts and have essential information readily available. Additionally, Opmetrix dashboards provide management with valuable insights into sales activities, customer interactions, and performance trends. By leveraging GPS tracking and geo-fencing, Opmetrix facilitates real-time reporting and activity updates, giving management a comprehensive view of ongoing business operations. This level of transparency empowers leaders to make informed decisions based on real-time data.

Incorporate Digital Communication seamlessly into your current workflow with Eltropy, which aligns with the established processes of various departments within your organization. Our commitment to automation is evident through our extensive selection of customizable Text Messaging templates that can be tailored to fit specific situations and recipients. For example, collections teams can utilize automated text reminders to notify customers when their loan payments are approaching. This "set it and forget it" approach can include secure payment links, allowing customers to make instant payments with ease. Additionally, sending birthday and anniversary greetings via Text Messaging adds a personal touch that significantly enhances customer relationships. Confirmations for received and approved documents can also be sent through Text, improving communication efficiency. We offer a Secure and Compliant All-In-One solution that is already integrated with your Core, LOS, Collection, and various other systems, facilitating both Inbound and Outbound Texting. Moreover, you can effortlessly incorporate Secure Chat, Video, Voice, CoBrowse, and Conversational Bots into your interactions with both members and customers, ensuring a comprehensive communication experience. This holistic approach not only streamlines operations but also fosters deeper connections with your clientele.

Manage client relationships easily, track opportunities, estimate project costs, and manage client relations. To improve customer satisfaction and reduce project risk, deliver projects on-time and within budget. Faster reporting is possible and key decision-makers can be provided with role-based metrics. Project managers face difficult challenges in bringing projects/engagements in on schedule and at the highest level of profitability. Vision is a key ingredient to their success. - Real-time data to identify problems early enough so that corrective actions can be taken promptly - Tools to monitor the status of your project and the utilization of your staff. All financial, project, and resource planning data can be tracked in one integrated system.

Empower customers to arrange calls at their convenience, ensuring alignment with the brand’s schedule as well. Seamlessly transfer context to the agent, so customers can avoid unnecessary repetition. With rapid integrations into existing technologies, enterprise brands can revolutionize the customer experience in no time. The effectiveness of any tool is contingent upon understanding its relevance to your needs. Therefore, Mindful dedicates significant resources to provide clients with actionable insights regarding the implementation of its features in call center operations and customer experience metrics. Real individuals at Mindful collect data on your callback experiences, offering valuable insights into how Mindful's features influence performance metrics. By reviewing this information, you can gain a clearer understanding of the integration of Mindful’s capabilities within your customer engagement processes. Such insights not only enhance operational efficiency but also foster a deeper connection between the brand and its customers.

Our CRM solutions stand out for their unparalleled flexibility in the industry. With an open and customizable framework, users can implement substantial modifications across the various modules that make up the software suite. To assist you in navigating these configurations and customizations, our skilled teams are readily available to provide guidance. We tailor your CRM solution to align seamlessly with your organization’s structure, processes, teams, events, projects, sales framework, customer support, and help desk systems, among other components. Efficy Group boosts the efficiency of your sales teams by offering a comprehensive suite of CRM tools, including a customer database, business activity tracking, opportunity management, and a portfolio of offerings. Whether working from the office or on the go, your sales representatives gain a holistic 360° view of their customers and prospects, along with their proposals. Additionally, they will have the ability to segment their database effectively, allowing for the execution of targeted multi-channel marketing campaigns that can drive better engagement and results.

C-Venture is a complimentary Sales Enquiry Management tool designed to fulfill the requirements of managing leads, quotes, follow-ups, sales orders, invoicing, proforma invoices, delivery notes, and more. Additionally, it encompasses Customer Support Management, transforming C-Venture into a comprehensive Customer Relationship Management software that addresses every facet of business operations. The inclusion of a Purchase Management System sets C-Venture apart from other CRMs, ensuring it meets the diverse needs of all businesses. Its features, such as mail-to-sales enquiry and mail-to-support ticket functionalities, alleviate the hassle of email tracking. Sales executives have the capability to oversee all their enquiries and leads, while also managing customer contact information with ease. Sales coordinators are equipped to view and respond to all enquiries seamlessly, enhancing team collaboration. Moreover, sales executives can update their follow-ups—whether they be visits, phone calls, or emails—and keep their team informed about these interactions. Each sales executive receives an automated daily report based on their follow-up activities, promoting accountability and performance tracking. Thus, C-Venture not only streamlines sales processes but also fosters better communication and efficiency within teams.

Your modern data warehouse can be used to drive customer engagement and cross channel marketing. This opens up new opportunities for personalized, timely, and relevant messaging that produces real results. You should use all data, not just the ones you've copied to your cloud marketing. Reduce wasteful spending and send more messages across channels. MessageGears stores your data in the same format it is in, so you can get a full suite enterprise marketing tools at a fraction of the cost of a traditional marketing cloud. Segment by MessageGears combines the power and ease of a drag-and-drop segment creator with a segmentation engine that is as fast as your data warehouse. MessageGears Message lets you use any data available in any format to personalize messages for each customer at a scale other email marketing services can't.

RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.

Equip your team with essential resources to elevate customer satisfaction levels. Establish a set of questions, organize surveys, and gather feedback via SMS or email, while utilizing NPS dashboards to directly capture customer satisfaction data from your website and mobile applications. Analyze real-time CSAT and NPS metrics to enhance the overall customer experience. Streamline routine processes such as sending reminders and payment updates, while facilitating digital communication to foster engagement and maintain strong relationships with customers, vendors, and employees alike. Create your online surveys in just a few minutes, ensuring accessibility across all devices. Observe survey outcomes in a graphical format and in real-time. Customize your survey questions, schedule the surveys, and receive feedback through SMS, email, and mobile platforms while reviewing CSAT and NPS data on dynamic dashboards. CHI® Express provides you with the tools to assess customer experience, CSAT, and NPS metrics as they evolve. Transform your ideas into survey questions by determining the type of data you need and selecting the relevant question format. This approach not only improves engagement but also provides invaluable insights into customer preferences and behaviors.

USU Knowledge Management is the most trusted platform for knowledge management in contact centers. We provide relevant, easy-to-understand knowledge to your customer facing agents so they can provide better and more efficient customer service. It is more difficult to deal with the volume of information than it is to actually find it. We can only find the answers we need by contacting customer service. Our goal is to make customer support as easy as a Google search.

Whether you operate as a single or multi-channel enterprise in the B2B, B2C, or both sectors, our open-source CRM software is designed to adapt to any business process or need. Equipped with a comprehensive array of features from the start, our open-source CRM is tailored to enhance conversion rates, boost sales, and elevate customer satisfaction. Monitor the progression of Leads into Opportunities and how those Opportunities transform into Customers. It's essential to comprehend the customer journey to deliver an exceptional experience. Take a moment to watch our video for further insights into our open-source CRM software. Utilize customer information, cultivate relationships, and drive sales growth using our adaptable platform. Scrutinize and evaluate every phase of the customer experience. Effectively manage both qualified and unqualified leads, keep tabs on open and closed opportunities, and assess customer successes and failures to ensure precise forecasting in your company's sales pipeline. Additionally, our platform empowers businesses to make data-driven decisions that enhance overall operational efficiency.

Manage your expenses, personalize invoices, generate reports, and much more, all within a single platform. Say goodbye to cumbersome booking forms and lengthy menus—initiate your free trial today. During your trial, one of Erpisto's specialists will be available to guide you in selecting the ideal HR platform tailored for your business's growth. From negotiations to sales order processing and invoicing, Erpisto simplifies routine business operations, allowing you to concentrate on what truly matters—your enterprise. With role-based permissions, you can easily invite colleagues to your organization, enabling them to log their hours, access reports, or oversee financial accounts. As your company expands, you can integrate more than 30 additional Erpisto applications to efficiently manage every facet of your operations from any location. Erpisto is proudly developed and backed by Bilytica Global Group, which operates across eight countries and supports over 6,000 cloud-based businesses. For quick assistance and exceptional support, don't hesitate to reach out to us via phone or email, and one of our dedicated support representatives will respond to you promptly. Plus, experience the convenience of managing your business seamlessly from anywhere.

Streamline your administrative responsibilities and provide an exceptional customer experience with our comprehensive Field Service Software. With fieldd's understanding of your team’s locations, job durations, and pricing structures, it can recommend optimal availability to your clients. Our Online Booking Portal includes features for payment processing, customer profiles, direct messaging, and real-time job tracking. You can effortlessly tailor the entire service experience for your home service business using the fieldd CRM. Designed specifically for shop and mobile service companies, as well as those offering solely mobile or pickup and drop-off services, fieldd reduces the need for additional administrative personnel by handling the heavy lifting for you. It is easy to train fieldd to adapt to your home service operations, allowing it to manage your routine tasks efficiently. Additionally, you can create precise service areas in the fieldd CRM, factoring in travel times to guarantee your personnel arrive punctually and maintain schedules without delays. By implementing fieldd, you can focus on growing your business while ensuring a seamless service delivery.

Experience the ultimate phone system that comes with an integrated CRM for seamless communication. Effortlessly manage your calls using the system along with international virtual numbers; streamline your prospecting efforts and enhance customer relationships through the user-friendly and robust Hybrid CRM that includes features like contacts, calendar, and email management. Leverage the power of the Predictive Dialer to elevate your outbound campaigns and improve the efficacy of your sales prospecting teams. Equip your agents with the tools they need to surpass their conversion targets by linking them to our Hybrid CRM for comprehensive tracking. Generate new leads with ease through the expansive reach of the Kavkom Call Robot, which lays the foundation for your sales teams by delivering tailored messages to millions of prospective clients. Convert the most engaged prospects using the specialized CRM tools provided, while managing your phone network with a variety of customizable options for a user-friendly experience. Ultimately, this system not only simplifies communication but also empowers your sales strategy to achieve unprecedented success.